Privacy Policy
Last Updated: September 2026 • Site Craft Labs Digital Solutions
1. Overview
Site Craft Labs Digital Solutions (“Site Craft Labs,” “we,” “us,” or “our”), operating via https://sitecraftlabs.in, respects your privacy and is committed to safeguarding the personal and project information you provide to us when using our website, services, and client portal.
2. Information We Collect
We collect only necessary information required to provide our digital engineering and client services, including:
- Contact details: Name, work email address, telephone/WhatsApp number, and company name.
- Project specifications: Requirement briefs, technical scope, and milestone feedback.
- Payment metadata: Transaction IDs, Razorpay Order IDs, and payment verification status (we never store your credit/debit card numbers or net banking passwords).
3. How Information Is Used
Your information is used strictly to deliver project deliverables, process milestone payments, issue tax invoices, provide technical support, and send critical transactional updates. We do not sell, rent, or lease your data to any third party.
4. Payment Processing Security
All electronic payment processing is handled securely via Razorpay, a PCI-DSS certified payment gateway. Razorpay verifies payment data in accordance with Reserve Bank of India (RBI) guidelines, tokenization mandates, and 256-bit encryption protocols.
5. Data Retention & Grievance Contact
We retain account and transaction records for statutory compliance and accounting auditing. For questions regarding your personal data, privacy preferences, or grievance redressal, please contact our Data Protection Officer: